Terms of Service
Effective Date: January 2025
Welcome to APEX Longevity Labs. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or purchase our products.
2. Eligibility
You must be at least 18 years old to use our services or purchase our products. By using our website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Products and Services
3.1 Product Description
We sell red light therapy devices designed for general wellness purposes. Our products are not medical devices intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before beginning any new wellness regimen.
3.2 Product Use
You agree to:
- Use our products only as directed in the user manual
- Follow all safety guidelines and warnings
- Not modify or tamper with the devices
- Keep products away from water unless specified as water-resistant
- Discontinue use if you experience any adverse effects
4. Ordering and Payment
4.1 Order Acceptance
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
4.2 Pricing and Payment
- All prices are in US dollars unless otherwise specified
- Prices are subject to change without notice
- Payment must be received in full before shipment
- We accept major credit cards, PayPal, and Affirm financing
- You are responsible for any applicable taxes
5. Shipping and Delivery
- Free shipping within the United States and Canada
- International shipping may incur additional charges
- Delivery times are estimates and not guaranteed
- Risk of loss passes to you upon delivery to the carrier
- You are responsible for any customs duties or import taxes
6. Returns and Refunds
6.1 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date of delivery. To be eligible for a return:
- Products must be in original condition with all accessories
- Original packaging should be included when possible
- You must contact us to initiate the return process
- You are responsible for return shipping costs
- Refunds will be processed within 10 business days of receipt
6.2 Warranty Claims
Our products come with a 3-year limited warranty covering manufacturing defects. The warranty does not cover damage from misuse, accidents, modifications, or normal wear and tear.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of APEX Longevity Labs or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. User Content
By submitting reviews, testimonials, or other content to us, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and display such content for any purpose.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices.
10. Disclaimers
OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, APEX LONGEVITY LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless APEX Longevity Labs, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our products or violation of these Terms.
13. Prohibited Uses
You agree not to:
- Use our products for any unlawful purpose
- Resell our products without authorization
- Misrepresent our products' capabilities or make medical claims
- Attempt to reverse engineer our products
- Use our website to transmit harmful code or interfere with its operation
- Violate any applicable laws or regulations
14. Governing Law
These Terms are governed by the laws of [Your State/Country], without regard to its conflict of law provisions. Any legal action must be brought in the courts located in [Your Jurisdiction].
15. Dispute Resolution
15.1 Arbitration Agreement
Any dispute arising out of or relating to these Terms or our products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that you may pursue claims in small claims court.
15.2 Class Action Waiver
You agree to resolve disputes only on an individual basis and waive any right to bring or participate in a class action, collective, or representative action.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and APEX Longevity Labs regarding the use of our website and products.
19. Contact Information
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
APEX Longevity Labs
Email: legal@apexlongevitylabs.com
Phone: 1-800-APEX-LAB
Address: [Your Business Address]
20. Electronic Communications
By using our services, you consent to receive electronic communications from us. These communications may include notices about your account, order updates, and other information concerning our services. You agree that any notices, agreements, disclosures, or other communications sent electronically satisfy any legal communication requirements.